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#1
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Cooper service
Has anyone here had a rifle serviced by Cooper lately ?
How was it dealing with them? Just wondering if I’m an isolated situation? Not going well at all. |
#2
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It's been awhile but the service was satisfactory. I didn't get overnight service, but I didn't expect it.
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"If you don't think too good, don't think too much". The Kid |
#3
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Call 'em and bug 'em a few times so they'll put it on the
back burner a few more months.
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George "Gun Control is NOT about guns, it's about CONTROL!!" |
#4
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George .....
Do I detect a note of sarcasm
Rodney Dangerfield would be proud. To the OP,give em a chance and stay positive I have always had good luck with em Matt
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NRA Benefactor Member VHA Life Member IBS Member |
#5
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I had them rebarrel and replace the bolt on a Model 22 that I had a major accident with. It was certainly not a fast turn around but I did not expect it at all. When my rifle arrived to them the laminate on the stock was damaged, may have been like that when I shipped it who knows...anyways, they fixed that at no charge to me. I was in contact with the head smith there and he explained all the issues with the rifle and what had to be done to fix it. Honestly, even though it took a long time to get my rifle back I was more then happy with the service and knew that my rifle was back to 100% working order.
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#6
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I'm not impressed with them. I was having extraction/ejection problems with a brand new M38. I called them up and was told to send in the rifle. The extractor and ejector looked like the were made by hand with a dremel and were very loose/sloppy. I was trying to get them to send me some decent parts that they could have dropped in an envelope; but the bottom line was "send in the rifle." So I guess a $100 minimum probably cuts down on their customer service burden. I suppose they at least answered the phone.
I made the parts myself. |
#7
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I have sent several rifles back to Cooper for various user issues and found the gunsmiths to be very competent, easy to talk to and engage in discussions regarding my questions and also got a re-barrel in a reasonable length of time.
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