Grafs

Gary in Illinois · #1 01-05-2017, 02:08 PM

Has anyone tried to log onto Graf's website lately? I was on yesterday getting an order ready and couldn't get to the checkout page. Since that time I have been unable to get their website to even load.

Wondered if the problem is universal or if it is just me.

Thanks,

barretcreek · #2 01-05-2017, 02:44 PM

Your computer is probably too old (more than six months) to handle the current software their website is using. I have the last Mac with a Motorola chip and I will be dipping into the Defense allocation to get a Mac Mini in a few weeks. Mine has gotten to the point I can't even look at news sites w/o 'googleadservices' locking me out.

Bill K · #3 01-05-2017, 02:58 PM

No issues on my PC getting into their website/page. Bill K

Gary in Illinois · #4 01-05-2017, 03:15 PM

Interesting. I have used a MacBook Pro, iPhone 6 and iPad with the same results. I was on until I tried to check out?

Update just now:

Just logged on but failed to load checkout page. Think I will give them a call.

montdoug · #5 01-05-2017, 03:52 PM

Took me all of about 5 seconds to be there from this thread, just pulled up my favorites, clicked on Grafs and wa-la, must be an issue on your end.
I find computer problems to be "TERRIBLY FRUSTRATING

"!!!
Good luck!

montdoug · #6 01-05-2017, 04:03 PM

I lied

. I just tried to actually buy something and it let me check into my account and everything worked till I tried to go to the payment method tab and it all stopped there

??
I'll try calling them, thanks for the heads-up Gary

.

grn1 · #7 01-05-2017, 05:56 PM

I just placed a order, went right through.
must be fixed now.

Hog Patrol · #8 01-05-2017, 06:09 PM

Russian hackers, they're getting the blame for Clinton losing. Might as well blame everything else on them.

montdoug · #9 01-05-2017, 08:47 PM

Quote:

Originally Posted by Hog Patrol

Russian hackers, they're getting the blame for Clinton losing. Might as well blame everything else on them.

Gotta love it.

LOL

Gary in Illinois · #10 01-05-2017, 09:39 PM

Quote:

Originally Posted by grn1

I just placed a order, went right through.
must be fixed now.

Nope - still not fixed on my end. I still get a blank screen when I get to the billing page. Interesting that when I get the blank screen on the billing page the address bar has ..../international/0 at the end of the address line.

I suspect that the incorrect billing page is being called by their system. I called Grafs and their web sales technical staff is supposed to be working on it.

Guess I will try to order again a little later.